Horizon Hosted Phone System

The most efficient way to manage your entire business communications, with an award winning platform

Access All Call Management Features From Our Cloud Based Phone System

More businesses than ever are choosing to improve the way they handle their customer calls and enhance their experience. In a service led world, you have to offer excellent levels service or you will lose out to your competition.

Our preferred platform of choice is Horizon. It provides businesses with extensive fixed & mobile telephony capabilities, all accessed via an easy-to-use web portal. You have full control of your system, of course we can also manage the system for you remotely.

The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from the IT team. Administrators can quickly configure the system according to your organisation’s changing requirements, while employees can manage calls easily and effectively.

Horizon is suitable for any sized business and is fully scalable as a business grows and can also support businesses when they need to contract and consolidate without stripping any of the features away.

Overview

360 Management

Wether you’ve 1 phone or 30+ sites you can manage all of your organisation’s communications from one easy-to-use portal

Business Grade

Save time and money by integrating your mobile and fixed phones to allow you to manage your calls wherever you are

Audio Excellence

Using the same next generation network allows us to offer unrivalled sound quality through the hosted PBX

End To End

As a customer you will benefit from a service that covers all of your needs – from handsets and core network access to onsite installation, training and user guides. 

Next Generation

Don’t get left behind investing in archaic technology, with our hosted IP you’ll never be left behind with upgrades immediately deployed to your platform

Personalise how you communicate with our additional product options

Features

Hunt Groups for distributing and allocating calls across your team

Call Transfer to any internal or external number

Common or customisable settings for Sites, Groups and Departments

Hold a call and pick it up on another phone with Call Park

N-Way Call for convenient collaboration with colleagues

Answer a group member’s phone with Call Pick Up

Instant Group Call enabling efficient collaboration

Call Waiting ensures you’re ready to take your next call

Get your messages across with Music on Hold

Avoid your calls being passed on and on with Diversion Inhibitor

Provide callers with menu options for call routing using Auto Attendant

Enhance your brand by uploading your company logo and specific adverts

CLI Flexibility to allow you to present any number you have permission to call on behalf of

Last Number Redial

Last Number Redial for convenient repeat dialling

Easily make a call with Click to Dial through the user interface or client

Assign calls to cost centres using Account Codes

Use Presence or Pre-set Availability Profiles to manage incoming calls

No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection

Automatic Callback so that you can stay productive

Call your colleagues when they are free using Busy Lamp Keys

Show you are unavailable using Do Not Disturb

Company directory available from the handset and up to 100 speed dials for your favourite numbers

Use Call Recording for audit trails, compliance or training purposes

Manage incoming calls effectively with Call Forwarding

Never miss a call with One Number Anywhere and Sequential Ringing